Refund policy

Cancellations, Returns and Refunds 

  • You have 14 days from receiving your order to request a return under UK distance selling laws.
  • Items must be unopened and in original condition.
  • Perishable goods (e.g. opened food items) cannot be returned unless faulty.
  • To start a return, contact us at support@houseofpop.co.uk.
  • All returned items must be sent to Sweet and Salty Popcorn Ltd, Unit 211, Dephna House, 24/26 Arcadia Avenue, London, N3 2JU.
  • Refunds will be processed within 30 days of receiving returned goods to the debit or credit card on which the original purchase was made.